We are dedicated to providing the highest quality of support and continuously strive to improve our services based on staff feedback and best practice. Our impact data demonstrates the reach and effectiveness of our work across Lancashire.
Our Reach (Last 5 Years)
500+Schools Worked With
500+Training Sessions
10,000+Attendees Trained
500+Consultations
Training Impact Analysis
Before Training
After Training
Knowledge of the Topic+2.1 points
6.5
8.6
Confidence in Applying Ideas+2.5 points
6.2
8.7
9/10
Average Quality Rating
100%
Attendees Reported Improvement
Service Quality Feedback
Feedback collected from post-training evaluations (2024-2025):
Evaluation Criteria
Satisfaction Level
Score
Relevance to Role
98%
Quality of Training Materials
99%
Presenter Knowledge
100%
Confidence Improved
95%
Consultation Impact (2023-24)
147
Staff supported across Primary & Secondary Schools
9.8
Session Satisfaction
Rated out of 10 by attendees
9.8
Achievement of Goals
Rated out of 10 by attendees
Skills Developed by Staff
Noticing signs of distress or difficulty in a student
Thinking about a student’s life context and how this affects them
Regularly checking in with a student about their wellbeing
Using good listening skills to help understand and support
Initiating conversations with students about their wellbeing
What Impacts Has Working With Our Service Had?
90%
Of staff said our work either met or exceeded their expectations
80%
Said that their knowledge of mental health changed since accessing our service
70%
Said that their confidence in recognising signs of mental health difficulty had improved
80%
Said that their skills in supporting children’s mental health had improved
90%
Said they were more likely to try to support children’s mental health since working with us
What Impacts Have Staff Noticed On Students?
Students talking more positively about themselves
Students seeking more support from staff
More student engagement with staff
More student engagement with peers
Increased student participation in class
Fewer behavioural sanctions
Increased school attendance
Increased academic attainment
What People Say
"Following coming to your training I have made some progress in my work with children. It has helped us have the confidence to provide appropriate support where needed, and the ability to listen and communicate with them. This has a positive impact on the children I work with."
"I found the training materials used and sent to me were very useful and high quality. The sessions were relevant and presented in an informative, friendly yet professional manner. In my role I have found the information very useful and also useful when reporting back to agencies."
"All staff are now more comfortable talking about mental health, and feel more able to deal with students as they have a better understanding of the reasons for their behaviour."
